Future Skills
Conflict Resolution
Disagreement inside a team is rarely about the thing being argued about. Resolution is a skill with a method, not a personality trait.
- Foundation
- 6 hours. Two sessions of three hours, or one full day.
- Advanced
- 18 hours. Six sessions of three hours, or three full days.
- Cohort size
- Up to 20 participants.
- Delivery
- In-house on your premises, or as a pooled open course.
- Assessment
- Foundation is unassessed. Advanced is assessed on submitted work.
What the course works on
- Separating the position from the interest behind it
- Intervening early enough that it is still cheap
- Handling conflict where you hold no authority
- Closing an issue so it does not resurface in three weeks
How this is sold
Course details and pricing are by quotation. We deliver this course to teams, not as an individual enrollment. If you want to bring it to your team, register your interest below.